Reference

What You Agree To When You Use 2beeg

These terms set out how your account works, what we expect from you, and what you can expect from us — covering deposits via bKash, Nagad, and Rocket, withdrawal requests, account security, and how disputes are handled.

Account eligibility rulesbKash, Nagad, Rocket payment termsWithdrawal and verification processAccount suspension conditionsGoverning policy updates
2beeg What You Agree To When You Use 2beeg
HOW WE HANDLE POLICY

Our Commitments Under These Terms

These four points summarise how we act on the terms that govern your account — from wallet security to how you can request a change or close your account entirely.

Wallet Security

Your bKash, Nagad, or Rocket number is stored against your account record and verified before each withdrawal. We do not share wallet details with third parties outside the payment process.

Account Data Retention

We retain your account data for as long as your account is active and for the period required after closure. You can request a data summary by contacting support through live chat or email.

Terms Update Notice

When we change these terms in a material way, we post the updated version here and notify you at your registered contact. Continuing to use your account after that point means you accept the revision.

Account Closure Rights

You can close your account at any time by contacting support. Any verified balance will be returned to your registered bKash, Nagad, or Rocket wallet once the standard withdrawal check is complete.

TERMS CONTACT PATHS

Reach Us About These Terms

Team online

Live Chat

Open the chat window from any page in your account. Our support team can clarify specific clauses, flag a dispute, or walk you through the verification steps for your bKash or Nagad wallet.

Email Support

Send detailed terms-related questions to our support address. Attach any screenshots that relate to your account or transaction so we can resolve your query without back-and-forth delays.

Account Help Centre

Your account dashboard includes a Help section where you can submit a request tied directly to your account record — useful for wallet mismatch issues or Rocket payment disputes.

Questions About Our Terms and Conditions

These are the questions we get most often about how our terms work in practice — covering your account rights, wallet rules, and what happens when something needs to change.

Access and eligibility depend on your local law and the regions we support. If your area becomes ineligible, we will contact you at your registered number or email before taking action on your account.

Your withdrawal is paused until we verify ownership. Contact support via live chat with your account details and the correct wallet number, and we will work through the mismatch check with you.

No. Each account is personal and non-transferable. Sharing access or allowing another person to operate your account is a breach of these terms and may result in the account being restricted.

We publish the updated version on this page and send a notice to your registered contact. The date shown at the top of the terms reflects when the current version came into effect.

Contact support through live chat or email and request closure. Once we run the standard verification check, any confirmed balance goes back to your registered bKash, Nagad, or Rocket wallet.

Yes. Reach out via the Help section in your account dashboard or email support directly. We will confirm what data we hold and provide a summary within a reasonable period after verifying your identity.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.